The Telephone Consumer Protection Act (TCPA) protects consumers from robocalls and prerecorded messages. This act applies to cell phones, residential phones, text messages, and faxes.
Cell phones: Telemarketers, scammers, or debt collectors cannot make an automated robocall, prerecorded message, or text message to your cell phone without your permission.
Residential phones: Telemarketers cannot call your residential phone line using an artificial or prerecorded voice without your prior written consent.
To learn more about the TCPA, read Nolo’s article “The TCPA: Protection Against Robocalls and Prerecorded Calls” at www.nolo.com/legal-encyclopedia/the-tcpa-protection-against-robo-calls-prerecorded-calls.html
You can also add yourself to the national do-not-call list by visiting the Federal Trade Commission website at www.ftc.gov/news-events/topics/do-not-call-registry
Finally, visit the Montana Office of Consumer Protection at dojmt.gov/office-of-consumer-protection/
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[Image description: A white box over a blue background that reads, “Know your rights. Robocalls, prerecorded calls, and the Telephone Consumer Protection Act (TCPA).” Below is MLSA’s logo.]